Maintenance
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal
How this benefits you:
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Contact Us to Handle The Maintenance
Our Maxfield Service Guarantee™
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30 DAY TENANT GUARANTEE
We Guarantee a Qualified Tenant in 30 Days or Less.
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HAPPINESS GUARANTEE
Cancel Anytime Without Penalty If You're Not Satisfied.
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LEASING GUARANTEE
We certify that you will NEVER have to pay 2 leasing fees in the same 12 month period. We guarantee that your tenant will stay 12 months, or we will find a replacement tenant at no additional charge.
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Pet Damage GUARANTEE
We Guarantee up to $2,000 Above the Security Deposit With All Approved Pets.
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EVICTION GUARANTEE
We Cover up to $1,000 of Eviction Costs When You Select the Asset Management Plan.
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Easy Switch Guarantee
Just Let Us Know You Want to Switch and We Will Take Care of Everything, Including Notifying the Previous Management Company and Tenants.
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No Maintenance Markups
We never mark up our vendor's invoices which can save Owners about $200 per year.
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No Renewal Fees
Owners will never pay a renewal fee when a Tenant renews their lease with Maxfield.
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Maintenance Guarantee
All maintenance repairs will be completed right the first time or our vendors will go back at no additional cost to you.